National Accident Assist - Last updated: September 24, 2025
Domain: nationalaccidentassist.com Contact: info@nationalaccidentassist.comImportant Privacy Information
This Privacy Policy explains how we handle your personal information. By using our services, you agree to the practices described below.
This Privacy Policy explains how National Accident Assist ("NAA," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit nationalaccidentassist.com (the "Site") or use any forms, chat, phone numbers, SMS, or other services we offer (collectively, the "Services").
We are a marketing and information platform that helps connect people seeking accident and injury assistance with independent attorneys and law firms ("Partners"). We are not a law firm and do not provide legal advice. Using our Services does not create an attorney–client relationship with NAA.
The information we collect depends on how you interact with us. We may collect the following categories (examples are illustrative):
Message/data rates may apply for communications.
We may disclose personal information to:
Some states define "sale" broadly to include transfers for "valuable consideration," and "sharing" to include transfers for cross-context behavioral advertising. Our use of cookies/pixels and ad tech may be considered a sale or sharing of identifiers, internet activity, or inferences. You can opt out (see Section 6).
We do not knowingly sell or share personal information of minors under 16.
We and our vendors use cookies, pixels, tags, SDKs, session replay, and similar technologies to: keep you logged in; remember preferences; measure usage; and personalize content/ads. You can manage cookies through your browser settings.
Your available rights depend on your location and applicable law. Subject to verification and exceptions, you may request to:
| Right | Description |
|---|---|
| Know/Access | The categories and specific pieces of personal information we collected |
| Correct | Inaccurate personal information |
| Delete | Personal information we maintain |
| Opt-Out | Of sale/sharing for targeted ads and certain profiling |
| Limit | Use/disclosure of Sensitive Personal Information |
Email info@nationalaccidentassist.com with your name, state, the right(s) you wish to exercise, and sufficient details for us to locate your records.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Consent to receive calls/texts is not a condition of using our Services or of legal representation.
We retain personal information only as long as necessary for the purposes described in this Policy (e.g., to provide Services, resolve disputes, comply with legal obligations, and enforce agreements).
Typical retention for lead/matching and call/SMS logs is up to 36 months unless a longer period is required or permitted by law or you request earlier deletion (subject to exemptions).
We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The Services are not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child provided information to us, contact info@nationalaccidentassist.com and we will delete it as required by law.
We operate in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other locations with different data-protection laws.
We collect the categories listed in Section 2 for the purposes in Section 3, from the sources in Section 2, and disclose them as described in Section 4. We may sell or share personal information for cross-context behavioral advertising as described.
You may have rights to access, correct, delete, obtain a portable copy, and opt out of targeted advertising/sale/certain profiling. See Section 6 to exercise and for appeals.
We do not sell covered information as defined by Nevada law, but Nevada residents may submit opt-out requests to info@nationalaccidentassist.com.
We will update this section as additional state privacy laws become effective.
Our Site may link to third-party websites, apps, or services (including Partner law firms). We are not responsible for their privacy practices. Review their policies before providing information.
We may access, preserve, and disclose information if we believe it is reasonably necessary to: comply with law or legal process; enforce our Terms; respond to claims; or protect the rights, property, or safety of users, Partners, or the public.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Your continued use of the Services after changes means you accept the updated Policy.
For questions, to exercise rights, or to make a complaint:
Email: info@nationalaccidentassist.com
We typically respond to privacy inquiries within 3-5 business days.
Last Updated: September 24, 2025
This Privacy Policy is effective as of the last updated date shown above.
